Every month you encounter SIM account cases
Causes of sim accounts being damaged
Are you being wrongfully charged on your monthly sim card without knowing why?
Where is the phone SIM account wrongfully deducted? How to handle
1. 3G/4G data packages are automatically renewed monthly and daily.
Cause: Normally, the internet access packages of current carriers from daily, weekly to monthly packages have an operating mechanism that will automatically renew after the end of its cycle. For example, if you register a package on the network for 1 day , the expiry date will be 24 hours with a fee of 8,000 VND. After 24 hours, if you do not cancel that package, the system will automatically renew the package for another 1 day and your account will continue to be deducted VND 8,000. This is 1 of the reasons why your subscription is deducted that you do not know why.
Fix : To fix the above cause, you should pay attention, check the expiry date of the package to the network by composing a message with the syntax:
Viettel: KTTK to 191
Vinaphone: DATA to 888
MobiFone: KT DATA to 999
Vietnamobile: KT DATA to 345
Then you proceed to cancel the plans to that network if you do not want to use it again after that package reaches the date to be renewed. In addition, you can check and cancel packages directly through the application of the carrier.
Access: How to download and
2. Use value-added services
Reason : The value-added services that network operators now often provide to users are: Waiting music service, weather forecast, gold price, missed call notification, leave a message when subscribers do not answer the phone, listen to music, watch movies on applications, website associated with the carrier… Due to accidental or many other reasons, you subscribe to these services, so until the specified monthly date of the network operator, your subscription will be deducted.
Fix: To fix this reason, you need to compose a message according to the syntax below to check what services the subscriber is subscribing to. From there, you proceed to cancel value-added services if there is no need to use them.
Viettel: You compose a message with the syntax: TC to 1228
VinaPhone: Please compose a message with the syntax: TK to 123
MobiFone: You compose a message with syntax: KT to 994
Vietnamobile: You compose a message with the syntax: KTDV to 345
3. Pay on Google Play and AppStore
Cause: If before using an Android phone or iPhone, you linked your phone number payment to pay when buying games, applications, recharging games on these stores. For many reasons, it can be caused by children, children when using your phone have clicked to buy or recharge, this application will deduct money from your account.
Overcome: We recommend setting a password for the Google Play app or AppStore on your phone. In order to minimize the unnecessary deduction of the phone SIM account from the phone SIM account. You can refer to the previous 9Mobi article to be able to set a password for the application:
So the above article, I and you have just gone together to find out why the phone sim account is wrongfully deducted and how to fix it when encountering this problem. Hopefully, the information provided in this article will partly help you overcome the problem of being wrongfully charged on the sim in use.